Philadelphia Bar Association's Bar-News Media Committee presents:
Meet the Legal Blawgers: An Insider's Perspective on Connecting with the Legal Blogosphere 09-16-2010 Philadelphia Bar Association
Aramark Tower
1101 Market Street, 11th Floor Conference Center
Philadelphia, PA Click here for more...
Beyond the Resume: Establishing and Managing Your Personal Brand James Staples, Chief Marketing Officer, Cozen O'Connor, and Marty McLaughlin, Founder, Mosaic Partners 09-28-2010 1900 Market Street
Philadelphia, PA Click here for more...
News and Announcements
2009-2010 Meeting Schedule We've got a wonderful line-up of new programs for the upcoming year. We hope you will join us for as many as possible. Click here for more...
Want to sponsor our meetings and get your message to 300+ members of the legal marketing community? Click here for more...
DVLFMG Thanks Legal Internet Solutions Incorporated (LISI) for Development of Web Site Jason P. Lisi donated the services of his company to create this Web site. Click here for more...
PROGRAM POSTPONED
Client Interviews: What they will do for your firm.
Date of event: 6-29-2010
DUE TO A FAMILY EMERGENCY, OUR SPEAKER HAS HAD TO POSTPONE THE JUNE 29 PROGRAM. LOOK FOR A NEW DATE AS PART OF THE 2010-2011 SCHEDULE.
Client Interviews: What They Will Do for Your Firm!
The client feedback process is an expression of the value of the client relationship to the law firm and so creates tremendous goodwill. The learning from this process can form the basis for training in and institutionalizing client service standards throughout the firm. Third party independent interviews provide firms with a candid, rich and deep understanding of their clients.
This program will demonstrate the ins and outs of client service interviews through discussion and role play. You’ll have a chance to ask all the questions you have about the process and why it’s so important to law firms.
Our Speaker:
Martha E. Candiello, Esq. is the principal of ClientBridge LLC™ and an expert in relationships between law firms and their clients. She has conducted extensive interviews of law firm clients in many industries around the world. ClientBridge also provides professional development education based on the learnings from client interviews and also works with law schools to deliver programs and education on the skills necessary to transition from law school to law practice.
Marti has more than 25 years experience as a business lawyer, including as a general counsel. As a lawyer, Marti emphasized pragmatic business and legal judgment, collaborative problem solving, and the development of effective working relationships with clients and with inside and outside professional advisers.
Her experience as a lawyer and as a discerning interviewer make her especially suited to help firms build unique and difficult to replace relationships with their clients.
Marti has published articles in the American Bar Association’s Law Practice Magazine, in Strategies, the national publication of the Legal Marketing Association and The Legal Intelligencer, and been interviewed by NBC 10. Marti also publishes a newsletter, ClientBridge™News and Notes.
Luncheon Sponsor:
We appreciate the support of Joe Digital, Inc., for this program.
MEET JOE DIGITAL...
Joe Digital, Inc. is a television, new media, and branded content company that helps businesses across virtually every vertical Reach, Entertain, and Retain their target audience. You already know that marketing your firm effectively in the digital age is about educating people with great content and getting that information to them on their terms. Having produced network TV series, branded content, and more online content than any other full service company, we understand the modern maxims of storytelling, how the digital audience chooses to engage, and what it takes to earn their trust.
Law firms are brands and every brand must tell its story. Call us for a happy ending. www.JoeDigital.com
Behind and Beyond "What's Hot and What's Not" December 2009 Presentation by Robert Denney Click here for more...
The Client Development Equation
Darryl Cross, VP, Lexis/Nexis 10-27-2009 This PowerPoint explains the "Client Development Equation," as presented by Darryl Cross at the October meeting. Click here for more...